Cloud Republic PTY LTD Privacy Policy customers.
The following privacy policy applies to all Cloud Republic PTY LTD users, and conforms
to Internet
privacy standards. If
you have questions or concerns regarding this statement, you should first
contact Cloud Republic PTY LTD on 02 8060 8841. Collection
of Information In
order to use the Cloud Republic PTY LTD & Cloud Source CMS websites, we may require
information from you in order to provide the best service possible. All
correspondence may also be collected and stored, particularly in regard to
sales, support and accounts,
including Email. Any
information collected by Cloud Republic PTY LTD is collected via correspondence from
you or your company.
This may be via the telephone, Email, mail, fax or directly through our
website. products
and/or services, and a high level of customer service. Correspondence
is recorded in order to provide service references, and to assist in our staff development. Storage
of Collected Information (such
as credit card numbers) on our website, we encrypt that information using
secure socket layer technology (SSL). When Credit Card details are collected,
we simply pass them on in order to be processed as required. We never
permanently store complete Credit Card details. We
follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it. If
you have any questions about security on our Website, you can email us at mail@cloudrepublic.com.au. correct,
update, delete or deactivate it by emailing us at mail@cloudrepublic.com.au. information
from you. You may be required to provide contact information (such as name,
Email, andpostal address) and financial information (such as credit card
number, expiration date). We
use this information for billing purposes and to fill your orders. If we have
trouble processing an order, we will use this information to contact you. Emails,
accounts information, and critical service details. We may also use this
information for other purposes, including some promotional Emails. If at any
time a customer wishes not to receive such correspondence, they can request to
be removed from any mailing lists by emailing us at mail@cloudrepublic.com.au. You
will be notified when your personal information is collected by any third party
that is not our agent/service
provider, so you can make an informed choice as to whether or not to share your information
with that party. Third
Parties Cloud
Republic PTY LTD may at its discretion use other third parties to provide essential
services on our site or
for our business processes. We may share your details as necessary for the
third party to provide that service. These third parties are prohibited from
using your personally identifiable information for any other purpose. Cloud
Republic PTY LTD does not share any information with third parties for any unknown or
unrelated uses. and
conditions set out in this privacy statement only cover the domain name of
Cloud Republic PTY LTD and Cloud Source CMS. homepage,
and other places we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose
it. We reserve the right to modify this privacy statement at any time, so
please review it frequently. If we make material changes to this policy, we
will notify you here, by Email, or by means of a notice on our homepage. eWAY
processes online credit card transactions for thousands of Australian
merchants, providing
a safe and secure means of collecting payments via the Internet. All
online credit card transactions performed on this site using the eWAY gateway
are secured payments. •
Payments are fully automated with an immediate response. •
Your complete credit card number cannot be viewed by Cloud Republic PTY LTD or any
outside party. •
All transactions are performed under 128 Bit SSL Certificate. •
All transaction data is encrypted for storage within eWAY’s bank-grade data
centre, further protecting
your credit card data. •
eWAY is an authorised third party processor for all the major Australian banks. •
eWAY at no time touches your funds; all monies are directly transferred from
your credit card to the merchant account held by Cloud Republic PTY LTD. For
more information about eWAY and online credit card payments, please visit www.eWAY.com.au After
ordering online, you will receive an email confirmation from eWAY containing
your order details
(if you have provided your email address). We will normally confirm receipt of
your order within
a few minutes of ordering. We will attempt to send your software/license/access
code/design files via your provided email address within 7 working days. If
you wish to query a delivery please contact us at mail@cloudrepublic.com.au. This
refund policy does not apply to goods which have been worn or used, damaged
after delivery, or if any attempt has been made to alter the product or if they
have been dropped or broken. All products must be returned in their original
condition. All postage and insurance costs are to be paid by the buyer. We
recommend that you return physical products via Registered post and that you
pre pay all postage. You assume any risk of lost, theft or damaged goods during
transit & therefore advise you take out shipment registration of insurance
with your postal carrier. Cloud Republic PTY LTD will not be responsible for parcels
lost or damaged in transit if you choose not to insure. If you have questions regarding our Privacy Statement, please contact CloudSource CMS via our Contact page.
Introduction
Cloud
Republic PTY LTD regards customer privacy as an important part of our relationship with
our
Use
of Collection Information
Any
details collected from Cloud Republic PTY LTD customers is required in order to provide
you with our
The
security of your personal information is important to us. When you enter
sensitive information
Access
to Collected Information
If
your personally identifiable information changes, or if you no longer desire
our service, you may
Orders
If
you purchase a product or service from us, we may request certain personally
identifiable
Communications
Cloud
Republic PTY LTD uses personally identifiable information for essential communications,
such as
Legal
We
reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, court order, or legal process
served on our Website.
Links
Links
on the Cloud Republic PTY LTD site to external entities are not covered within this
policy. The terms
Changes
to Privacy Policy
If
we decide to change our privacy policy, we will post those changes to this
privacy statement, the
Cloud Republic PTY LTD Security Policy
Cloud
Republic PTY LTD uses the eWAY Payment Gateway for its online credit card transactions.
Delivery Policy
Digital
Delivery
Refund & Returns Policy
Please
email us at mail@cloudrepublic.com.au within 3 working days if you are not
satisfied with your purchase so that we can resolve any problems.
